How it works

Leadit Reviews works on its own. You choose when to ask for the review and through which channel; the app does the rest for every order.

1. 1ShopifyYour customer buysShopify tells us about the paid order.
2. 2Leadit ReviewsWe schedule the requestA few days after it arrives, based on what you chose in Flow.
3. 3Leadit ReviewsThe message goes outBy WhatsApp or email, with a photo of what they bought and their link.
4. 4Your customerThey leave a reviewStars, a comment, photo and video. Under a minute.
5. 5Leadit ReviewsIt's published in your storeFollowing your moderation rules, on each product page.

1. The request

When the day comes, your customer gets a message with the product photo and a button to leave their review. It can come from the Leadit Reviews WhatsApp or from yours.

The same message, from Leadit Reviews (left) or from your own WhatsApp (right).

If your customer doesn’t reply, we remind them: by email if the message came from Leadit Reviews, or through your channel if you connected your own. You choose how many reminders and how many days apart, in Flow.

2. The form

The link opens a form with your store’s logo and colors. No account or password needed. If they bought several products, they review them one after another.

A review in under a minute, with a photo or video from the phone’s camera.

The link is unique

Each order has its own, and it only works for the products in that order. That’s why every review carries the verified purchase badge.

3. The review in your store

The review lands in Reviews in the admin. Depending on your rules, it’s published on its own or waits for your approval. Once published, it shows up on the product page with its stars, photos and videos. How to add them to your theme →

Reviews show up on the product page in your theme’s style.

What you decide

In the app	What you decide
Flow	When the request goes out, how many reminders and which channel it uses.
Form	Logo, colors, language and which questions it asks.
Reviews	What gets published, what gets rejected and what you reply. Moderate reviews →
Channels	Your own WhatsApp (webhook), API keys and the QR code for your packaging.