Leadit Reviews WhatsApp
Flex, Plus and Pro
Sent from the Leadit Reviews number, with the product photo and your store’s name. You don’t need a Meta account. It’s on by default.
Choose the channel
The channel is how the request reaches your customer. An order goes out through a single channel, never two: your customer never gets the same message twice.
Leadit Reviews email
Flex, Plus and Pro
With your logo and your color, in your store’s name. It goes out when the order has no phone number, or as a reminder. If your customer replies, the reply comes to you.
Your own WhatsApp
Plus and Pro
We send you the link and the details of each order, and you send it from your number. Meta charges you for the messages. How to connect it →
Your system, through the API
Pro
Your system asks for an order’s link whenever it wants and sends it however it wants: SMS, app, point of sale… Go to developers →
Quick comparison
Section titled “Quick comparison”| Leadit Reviews WhatsApp | Your own WhatsApp | |
|---|---|---|
| Who shows up in the chat | Leadit Reviews, with your store’s name in the message | Your brand |
| Meta account | Not needed | Yours, with your approved template |
| Who pays Meta for the message | Charged per order on your Leadit Reviews plan | You, directly with Meta |
| Reminders | By email | We let you know and you decide how to send them |
| If your customer replies in the chat | It reaches the Leadit Reviews number | It reaches you |
| Setup | None | Connect the webhook and create the template |
How do I know which channel it’ll use?
Section titled “How do I know which channel it’ll use?”In the app, Flow → Dispatch tells you which channel each order uses and shows you exactly what gets sent.